Forum Discussion

shoretee's avatar
shoretee
Experienced Cover User
4 months ago

Purchases amount not the same

Hi, when I go into Purchases>Bills, the amount at the top isn't the same as when I go into Reports>Purchases>Unpaid Bills. Can you please explain why.  They both have the same end date.
Sara4's avatar
Sara4
2 days ago

Hi - did you get an answer about this? I have just discovered this issue for one client that has a large volume of invoices to pay.

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 days ago

    Hi Sara4,

     

    The Purchase > Bills window is filtered by date ranges, while the Unpaid Bills report shows information up to a certain date, including all transactions from the start of the file. I suggest changing the start date in the Purchase > Bills window to include all transactions from the conversion date. This way, the filters will match the dates for the Unpaid Bills report.

     

    If the values still don't match the report consistently, creating a support ticket from the My Account page might be best for further troubleshooting.

     

    Thanks,

    Genreve