Account not in dropdown
I had to create a new Income account for a new sale.
When I try to find that account in the dropdown on the invoice form, it does not show up!
I can see it in the Chart of Accounts.
Forum Discussion
Hi normbay1
Is the account inactive by chance? This can be checked by going to the Chat of accounts and selecting the required account before reviewing if the Inactive account option is ticked.
The only other thing that I can think of is that the account is a header account, which is an account solely for reporting and account structure reasons. Only detail accounts can have transactions recorded against them. This is check the same way as the inactive account option however by checking the Account category option instead.
I had to exit myob and wait awhile for the new account to be available.
What is the guidance on this sort of delay?
Why does it occur and how long should one expect myob to be inoperative after adding an account?
