Forum Discussion
I have had the same thing happen just now, very embarrassing and TOTALLY unprofessional!
I would appreciate someone from MYOB contacting me regarding this as the last time I called the MYOB contact numbers, I sat on hold for over an hour.
I believe we as customers pay very good money for a product that seems to be having a lot of issues lately, partiularly in relation to security. I don't think we are getting what we have paid for.
Good luck MG.
I have been contacted by MYOB and asked to load all my private account information into a message on this forum which I have refused to do. No one will deal with me via email. Or I can call the number, which you say will be a LONG hold. No one from MYOB seems to care in the slightest that this is a basic failure of contract by MYOB. Instead, the goal for MYOB seems to be to make it as HARD as possible to raise issues, have them investigated and resolved and that the paying customer should do all the work. Very dissapointing.