Forum Discussion

JohnMu's avatar
JohnMu
3 years ago

Re: Invoice payment terms keep changing + invoices now B&W where we used to have a theme colour

Hi  we are having a similar issue, payment terms and direct payment settings keep getting dropped a day after i set them. can you please fix this?   cheers john 
  • Tracey_H's avatar
    Tracey_H
    3 years ago

    Hi JohnMu 

     

    Sorry to see that no one has replied to you yet. Bank account details being removed from Sales settings>>Payments>>Direct Deposit is caused by clicking on Save as default when creating an invoice.

     

    Our teams are working to resolve this. In the meantime, if you change the Due date when creating an invoice don't click on Save as default.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Tracey_H's avatar
Tracey_H
Former Staff
3 years ago

Hi JohnMu 

 

Sorry to see that no one has replied to you yet. Bank account details being removed from Sales settings>>Payments>>Direct Deposit is caused by clicking on Save as default when creating an invoice.

 

Our teams are working to resolve this. In the meantime, if you change the Due date when creating an invoice don't click on Save as default.

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • JohnMu's avatar
    JohnMu
    3 years ago

    Thanks Tracey however i dont believe i was ever using the save as default. i havent seen the issue reappear though so all good for now.