Forum Discussion
Leneth_A wrote:Rest assured that we will communicate this to the team.
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When was the last time anything that was asked for or suggested was implemented?
Never mind, I just added it to the list of reasons of why I'm switching to Xero at the end of the financial year.
Hi, mscheurer
We understand your frustration, and we sincerely apologise if your suggestions or requests have not been implemented. Your feedback is valuable to us, and we regret any inconvenience this may have caused. We appreciate your patience and are committed to continually improving our service. Thank you for bringing this to our attention, and we hope to address your concerns to the best of our ability.
Best regards,
Doreen
- mscheurer2 years agoExperienced User
Doreen_P wrote:Hi, mscheurer
We understand your frustration, and we sincerely apologise if your suggestions or requests have not been implemented.
It's not just mine, it's everyones suggestions and requests...
Doreen_P wrote:Your feedback is valuable to us, and we regret any inconvenience this may have caused. We appreciate your patience and are committed to continually improving our service. Thank you for bringing this to our attention, and we hope to address your concerns to the best of our ability.
This sounds so familiar.
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