Forum Discussion

johnnysopals's avatar
johnnysopals
User
11 months ago

Payment Method not showing

Hi   Would you be able to let me know why when I add the payment field in the customisable invoice won't show up in the actual invoice what was chosen for as payment method for that customer?   T...
johnnysopals's avatar
johnnysopals
User
11 months ago

Thanks for that, I did go through the personalising invoices but found that the invoice still doesnt show the payment method. Please see picture attached. Thanks for the help.

  • Helanath's avatar
    Helanath
    User
    10 months ago

    Hi,

    I am trying to tackle the same issue, and warching this place for an answer.

    We want to show the agreed Payment Method and a Payment Note, but no luck. However, on some clients it shows the Payment method but not on others. Unbale to understand the logic.

    Thanks

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    10 months ago

    Hi Helanath 

    Thank you so much for your post and welcome to the Community Forum! So you can add notes to an invoice to customers by typing in the Notes field on the invoice window, and ticking the "Remember this" option, which will keep the same notes on a ll future invoices. Please see our help note on creating invoices for more details.

    Regards,
    Earl

    • Helanath's avatar
      Helanath
      User
      10 months ago

      Hi Earl,

      Thanks for the suggestion, it would serve my purpose. However I cannot see Notes field on Invoice window to add notes to invoice. Could it be the vesrion I am using AccountRight?

      Please let me know if you can.

      Thanks heaps.

       

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    10 months ago

    Hi Helanath 

    Thanks for confirming, may I know what version are you using?

    Regards,
    Earl

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