Payment Terms on Invoices - MYOB Business
The facility to set payment terms is only allowed on NEW CUSTOMERS. I need to change the payment terms on an existing customer and it will not allow it. It simply defaults to Cash on Delivery.
Forum Discussion
Hi suzannengiv,
Totally get that would be a bit off‑putting if the invoices keep defaulting back to COD after you’ve set them differently.
I’ve replied to your other post as well. The best thing to do here is get in touch with our support team so they can take a closer look and sort it out for you.
Regards,
Genreve
thanks Genreve.
at this stage i have changed them again (whilst not in a recurring transaction), and will see if these changes now stick.
if it continues, i will reach out to support.
thanks for your assistance
