Forum Discussion

FrankScar's avatar
FrankScar
Contributing User
2 years ago
Solved

Re: Wrong invoice sent to client happening again and again

Surely there has to be a privacy breach here somewhere as the incorrect invoice details contain details from some other user and there prices quoted, etc. Do i need to transfer my business to anot...
  • Celia_B's avatar
    Celia_B
    2 years ago

    Hi FrankScar,

     

    Thank you for the update and sorry for the inconvenience. We have granted you access to sending us a private message, could you please click on your Avatar on this page and click the envelope icon to send us the private message. Or you can click on this link.   

     

    We hope to hear from you soon. 

     

    Kind Regards, 

    Cel

     

Celia_B's avatar
Celia_B
MYOB Staff
2 years ago

HI FrankScar,

 

Thank you for getting back to us and providing an update. Please accept our apologies for any inconvenience this has caused. Rest assured that our team will take this issue seriously. Recently, we asked for additional information on your account so we could investigate the issue, but I was not able to receive any response regarding the details. To better assist you with this, I will continue communicating with you via private message to gather some details. Kindly check your inbox on this channel.  

 

Thanks, 

Cel

 

FrankScar's avatar
FrankScar
Contributing User
2 years ago

Hi Cel,

 

i am trying to respond in a private message but i keep getting this error message 

"You have reached the limit for number of private messages that you can send for now. Please try again later."

 

Please let meknow how i can message you privately.

 

Cheers

  • Celia_B's avatar
    Celia_B
    MYOB Staff
    2 years ago

    Hi FrankScar,

     

    Thank you for the update and sorry for the inconvenience. We have granted you access to sending us a private message, could you please click on your Avatar on this page and click the envelope icon to send us the private message. Or you can click on this link.   

     

    We hope to hear from you soon. 

     

    Kind Regards, 

    Cel

     

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