Forum Discussion

jenni's avatar
jenni
Experienced Cover User
2 months ago

Receive payments not working since MYOB upgrade 2024.4

Hi, Has anyone else had this issue?  I'm not sure how to fix it.  I am unable to open sales>receive payments but I can receive money through banking>receive money. I am also able to receive sales ...
Earl_HD's avatar
Earl_HD
MYOB Moderator
29 days ago

Hi jenni ,

I wanted to follow up to see if you're still experiencing this issue. If so, I recommend trying our virtual assistant, MOCA, for more personalized assistance. MOCA is designed to dive deeper into issues like this. You can engage with MOCA at myob.com/support for any queries or assistance. If MOCA can't resolve your issue, don't worry—our live chat team is available to help you further.

Regards,
Earl