Request ID: e6e97e8e-2a81-4243-8209-24cee68d41c1.

Question

Hi,&nbsp;Today my intray does not want to open or accept documents. &nbsp;Came up with this message:26.0&nbsp;KBSomething went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us. Request ID: 7bc603b8-204d-418a-8be1-6fb9a5609f1f.&nbsp;I have refreshed the browser and logged out and back in several times.&nbsp;Haven't had trouble using this before

mackx · Answer

Hi,&nbsp;No longer experiencing it, I left it for a day and it fixed itself.&nbsp;Thanks&nbsp;&nbsp;&nbsp;

earl_hd · Answer

Hi Mackx,Thank you so much for your detailed post and my apologies for the late response.Are you still encountering this problem? If so, I suggest clearing your browser's cache and history, or attempting to log in using a different browser. If the issue persists, please inform us so that we can conduct a more in-depth investigation..Looking forward to hearing from you soon!Regards,Earl

earl_hd · Answer

Hi Mackx,We're pleased to hear that your issue has been resolved. If you have any more questions in the future, feel free to start a new post, and we'll be happy to assist you.Regards,Earl

Forum Discussion

Request ID: e6e97e8e-2a81-4243-8209-24cee68d41c1.

Looking for something else?

Related content

Request ID: 083f43e1-4d22-4587-9b32-92a360599bd6.

Request ID 4bb39c90-1519-436d-a9b4-78f29d04ecdb - error with Intray

Payroll id

Conversation ID

Employee ID

Item ID#

Company File ID

License file request