Forum Discussion

Mackx's avatar
Mackx
Contributing User
12 months ago

Request ID: e6e97e8e-2a81-4243-8209-24cee68d41c1.

Hi,   Today my intray does not want to open or accept documents.  Came up with this message: 26.0 KB Something went wrong. Please try again or refresh the browser. Please try again. If the erro...
Earl_HD's avatar
Earl_HD
MYOB Moderator
12 months ago

Hi Mackx,

Thank you so much for your detailed post and my apologies for the late response.

Are you still encountering this problem? If so, I suggest clearing your browser's cache and history, or attempting to log in using a different browser. If the issue persists, please inform us so that we can conduct a more in-depth investigation..

Looking forward to hearing from you soon!
Regards,
Earl

  • Mackx's avatar
    Mackx
    Contributing User
    12 months ago

    Hi,

     

    No longer experiencing it, I left it for a day and it fixed itself.

     

    Thanks 

     

     

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      12 months ago

      Hi Mackx,

      We're pleased to hear that your issue has been resolved. If you have any more questions in the future, feel free to start a new post, and we'll be happy to assist you.

      Regards,
      Earl

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.