Forum Discussion

Mackx's avatar
Mackx
Contributing User
12 months ago

Request ID: e6e97e8e-2a81-4243-8209-24cee68d41c1.

Hi,   Today my intray does not want to open or accept documents.  Came up with this message: 26.0 KB Something went wrong. Please try again or refresh the browser. Please try again. If the erro...
Earl_HD's avatar
Earl_HD
MYOB Moderator

Hi Mackx,

Thank you so much for your detailed post and my apologies for the late response.

Are you still encountering this problem? If so, I suggest clearing your browser's cache and history, or attempting to log in using a different browser. If the issue persists, please inform us so that we can conduct a more in-depth investigation..

Looking forward to hearing from you soon!
Regards,
Earl

Mackx's avatar
Mackx
Contributing User
12 months ago

Hi,

 

No longer experiencing it, I left it for a day and it fixed itself.

 

Thanks 

 

 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    12 months ago

    Hi Mackx,

    We're pleased to hear that your issue has been resolved. If you have any more questions in the future, feel free to start a new post, and we'll be happy to assist you.

    Regards,
    Earl

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