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Mackx's avatar
Mackx
Contributing User
2 years ago

Request ID: e6e97e8e-2a81-4243-8209-24cee68d41c1.

Hi,   Today my intray does not want to open or accept documents.  Came up with this message: 26.0 KB Something went wrong. Please try again or refresh the browser. Please try again. If the erro...
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi Mackx,

Thank you so much for your detailed post and my apologies for the late response.

Are you still encountering this problem? If so, I suggest clearing your browser's cache and history, or attempting to log in using a different browser. If the issue persists, please inform us so that we can conduct a more in-depth investigation..

Looking forward to hearing from you soon!
Regards,
Earl

Mackx's avatar
Mackx
Contributing User
2 years ago

Hi,

 

No longer experiencing it, I left it for a day and it fixed itself.

 

Thanks 

 

 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi Mackx,

    We're pleased to hear that your issue has been resolved. If you have any more questions in the future, feel free to start a new post, and we'll be happy to assist you.

    Regards,
    Earl

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