I gave 'Sales' access to a client's employee on MYOB Business. She click on Sales > Invoices to see and filter invoices etc. However when she click on the invoice number to view the invoice, the invoice details screen would appear for a split second then the message 'You don't have permission to access this page'.
What is the cause of this?
Hi Chuck_Mak
Just testing a user that only has Sales level of access to an MYOB Business file I have been able to successfully open invoices from the Invoice page.
If you are experiencing a different situation, I would recommend ensuring that the user doesn't have any other roles assigned to them. You may also want to try to cancel their access and then re-invite them to the file.
If that situation is still occurring then, does the same thing occur if that user logs in on a different computer? Do other users experience this situation or is it just that individual user?
