Secure Invoicing - Help pls.

I have done the verification process as a sole trader and am still waiting days for verification. I completed the process before I was cut off from being able to email invoices yet here I am unverified and manually emailing invoices to clients with no way to check my status apart from verifying in process.

In last 2 years thousands small to medium businesses closed down for good. Many of them being in operation for decades. As many other business that somehow manage to survive Covid are now on cliff edges financially and mentally exhausted.

I am sure exit of so many subscribers hit MYOB as well. And they come up with 'Secure Invoicing' idea to compensate their loss by imposing subscribers Invoices payment to go over MYOB system. Therefore MYOB can withhold 2% of Invoice value plus transfer fee $0.25. This is very risky decision and I am sure this will fire back to MYOB.

Basic feature as to send an invoice through MYOB always being part of monthly Subscription. To remove subscribers ability to use email just that you can collect 2% of subscribers money is wrong. Businesses already paying monthly subscription to MYOB. Why anybody would use MYOB system and waste hard earned 2% total SALES. Who can afford that??

Subscribers will leave or send Invoice from own email. Yes bit of inconvenience but definitely worth 2% of sales.

And guess what MYOB? Subscribers wont ever forget how you made them feel.