Forum Discussion

PB01's avatar
PB01
3 days ago

Secure Invoicing - Help pls.

I am now unable to send out Supplier invoices - MYOB is saying I need to upgrade to secure invoicing to email this invoice?  I completed the upgrade steps days ago - only because I had to - now await...
  • Earl_HD's avatar
    Earl_HD
    22 hours ago

    Hi PB01,

    If you need assistance with setting up or switching off features in MYOB and have not received a response to your email, you can reach out to MYOB Phone Support for more immediate help. You can find the contact details and support options on the MYOB Help page. Here is the link to the MYOB support page: MYOB Support - MYOB Support

    I hope this helps!

    Regards,
    Earl

PB01's avatar
PB01

So understanding now that I can switch these features off once set up - I have emailed the above support address for an ETA on setup - but I have had no response.  Very frustrating that we comply with the cutoff date & our system is shut off at this time - yet MYOB cannot be sorted at their end to meet the same deadline & have our program up & running.  Is there a support phone number we can call? 

 

Earl_HD's avatar
Earl_HD
MYOB Moderator
22 hours ago

Hi PB01,

If you need assistance with setting up or switching off features in MYOB and have not received a response to your email, you can reach out to MYOB Phone Support for more immediate help. You can find the contact details and support options on the MYOB Help page. Here is the link to the MYOB support page: MYOB Support - MYOB Support

I hope this helps!

Regards,
Earl

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