Forum Discussion

AlanT's avatar
AlanT
Ultimate Partner
2 days ago

What is "Secure Invoicing"?

Hi MYOB,

 

I am reading a lot about emailing of invoices no longer being available from MYOB software unless you switch to Secure Invoicing.

 

Can you please explain what secure invoicing is.

 

From what I can see you are simply data mining the user's financial details and hoping that you will fool some people into paying extra to allow invoice payments by credit cards.

 

None of my client's businesses suit having their customers pay by CC, so we do not understand what makes giving away personal or secure data to a payment gateway any more secure.

 

Please explain,

 

AlanT

  • pippypip's avatar
    pippypip
    Trusted Cover User

    I agree. I don't understand how this can be enforced onto us. They have my ABN which was supplied when I signed up. It almost like applying for a large loan. Also, doesn't my bank already have this information. Why do MYOB need it. 

    • AlanT's avatar
      AlanT
      Ultimate Partner

      And how does giving this confidential information make emails more secure?

       

      AlanT

  • AlanT's avatar
    AlanT
    Ultimate Partner

    Thank you Amanda , As discussed, this has resulted in me (and MYOB) loosing a client as they don't wish to release their private and sensitive details just to continue to email their invoices to their customers when they have no need to offer credit facilities.

     

    This still smells like a con job.

     

    ALanT

    • TC1808's avatar
      TC1808
      Experienced User

      Hi AlanT

       

      I agree. I think they are setting us up for something further down the track. Wouldn't surprise me in the least!