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Dancook15's avatar
Dancook15
User
2 years ago

Showing paid but not received payment

Any one using myob had this happen?

showing paid invoice but not receiving payments/payment into allocated account. 
Any help would be greatly appreciated 

thanks 

dan 

 

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  • SamaraM's avatar
    SamaraM
    Former Staff
    2 years ago

    Hi Dan (Dancook15)

     

    Thank you for your post. I recommend checking that the account is the same as that is set up in the linked accounts and updating it if needed.

     

    You can do this by going to; Accounting > Manage Linked Accounts > Sales > Bank account for customer receipts. 

     

    Please let me know if you have any further questions.