Forum Discussion

AMMason's avatar
AMMason
3 years ago

Some invoices and information is missing online - set as read only

My historical trial balanaces are out and some data is 'missing' online as some invoices are set to read only.   "This invoice is read only because the time billing layout isn't supported in the br...
ChrisMYOB's avatar
ChrisMYOB
Former Staff
3 years ago

Hello AMMason 

 

Welcome to the Community Forum. 

 

The time billing invoices are currently only available while in the desktop software which is why you would be getting these messages pop up when logging in through a web browser. 

 

I have linked our Help Article on what can and can't be done in AccountRight web browser, this is updated as more features are implemented. 

 

  • AMMason's avatar
    AMMason
    3 years ago

    Thankyou for your response Chris

    Is there a way to fix this problem?

    Can I run a report to find all of the time billing invoices in our file and change the invoice type?

     

    Do you know when this feature will be implemented as without a fix the web brower system wont work for our busines

     

    Thanks

    Anne-Marie

     

    • ChrisMYOB's avatar
      ChrisMYOB
      Former Staff
      2 years ago

      Hello AMMason 

       

      Sorry for the delay in my response. 

       

      The only way to do this, for now, would be to do it from the desktop software. 

       

      I am unaware of when this feature will be implemented into the web browser version, I suggest checking the Help Article on what can and can't be done in AccountRight which will be updated as features are implemented.

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