Something Went Wrong
Trying to create weekly invoices. using last weeks invoice number. Invoice found but when you click on the invoice number you get a Something Went Wrong message. refresh and delete cookies and histor...
Forum Discussion
Hi ECBBS,
Appreciate you sharing the exact error message, that’s really helpful. Since clearing your browser’s cache hasn’t resolved it, please try opening a different invoice (not last week’s) and see if the same error appears, and also try logging into MYOB using a different browser or an incognito/private window to rule out a browser issue.
If the problem still occurs after those checks, please sit tight for an update from our back-end team, as I can see you’ve already submitted a support request through MyAccount.
Regards,
Earl
Hello unfortunately the error persists.
I have tried using invoices from last quarter and yet I still get an error message.
I have tried to CREATE invoices but there is a message on the left bottom side that says that an issue has "Something went wrong. Please try again or refresh the browser."
Needless to say I have refreshed and refreshed. Emptied the cookies and logged out and in and used another browser. (Safari/Chrome).
I have been able to do a couple of invoices. but after a couple... the error message returns also the invoice numbers that come up as an error, persist as an error ... even after having been able to do a couple of invoices. This is very urgent as no invoices has been sent for 2 weeks now.
Your help is urgent.
Kind regards
