Forum Discussion
Hi MYOBuser2021,
Thanks for your post.
We're sorry to know that you're getting different figures on your statement amount. We're happy to help you with this. May you please provide a screenshot of what was displayed on the screen and what was on the pdf so that we have reference. Please note to hide any important and personal information on the screenshot before posting it here in forum. We will be waiting for your response.
Cheers,
Shella
- MYOBuser20218 months agoContributing User
Hi Shella_A,
Thankyou for your response but which parts of a screenshot of my customer statements summary and a pdf of an actual customer statement would not be important and personal infomration? Once I block out the important and personal information there isn't anything left.
- Shella_A8 months agoMYOB Moderator
Hi MYOBuser2021,
Thanks for the response.
We understand you with this. You may send it to me through a private message. We will be waiting for it.
Thanks,
Shella
- Earl_HD8 months agoMYOB Moderator
Hi MYOBuser2021,
I hope you're doing well. We wanted to check in regarding your concern. If you require additional assistance, please let us know at your convenience. Feel free to reach out; we're here and more than happy to help.
Regards,
Earl