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MYOBuser2021's avatar
MYOBuser2021
Contributing User
8 months ago

statement amount on screen different to what shows on pdf

I have a customer whose statement amount is showing an incorrect amount when on the screen in the 'statements' window, but when I print the pdf, and when they receive the statement the amount is corr...
MYOBuser2021's avatar
MYOBuser2021
Contributing User

Hi Shella_A,

 

Thankyou for your response but which parts of a screenshot of my customer statements summary and a pdf of an actual customer statement would not be important and personal infomration?  Once I block out the important and personal information there isn't anything left.

Shella_A's avatar
Shella_A
MYOB Moderator
8 months ago

Hi MYOBuser2021, 

 

Thanks for the response. 

 

We understand you with this. You may send it to me through a private message. We will be waiting for it. 

 

 

Thanks,

Shella

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