Hi WorldWideTech,
Thank you for sharing your experience and the screenshot illustrating the persisting problem. I completely understand your frustration, and I apologize for the inconvenience this has caused. I'll be reaching out to you via private message to further assist you. Please keep an eye on your Community forum inbox, and we'll continue to discuss your concern through that channel.
Your feedback is valuable, and I want to assure you that we take all concerns seriously. Your patience and understanding are greatly appreciated as we work diligently to resolve this matter.
Cheers,
Princess
So here is the outcome of "The invoice is read only and isnt supported in the browser"
"I hope you are well. We appreciate your effort and patience in responding to our previous private messages.
We are sorry to hear about the confusion. The repair team has informed you via email that the Professional invoice layout transactions have been converted to services (which you can edit or delete depending on the need). However, the Time Billing invoice transactions have been recorded in previously closed financial years and have payments on some of them. For the Time Billing invoices, it's best to record credits against these to close them.
Let us know if you require any further assistance with this. "
The outcome after weeks is that you cannot remove, edit, change any invoice which is in the Time Billing Format even if it is open / overdue / current with no payments applied. Period.
