Solved
Unpaid Bills - Report failed to load
Hi, I have seen this problem has cropped up time to time for many. I have had it before and no doubt will have it again, but it does not seem to be one that I can solve in any easy way. It seems ...
Hey kellynz,
Dealing with this must be frustrating, especially when you're on a tight schedule. Since you've already tried running the report for a short period, here are a few workarounds to help resolve the error:
- Check the Accounts tab. If any header accounts have been mistakenly added as detail accounts under another header account, this can cause the "Failed to load report" error. If that's the case, update the account to point to the correct header account.
- Refresh Reporting Settings. Check and save the Reporting Settings to refresh the current settings or update them if needed, then run the report again.
If the issue persists, you'll need to reach out to our support team directly on Live Chat via our virtual assistant, MOCA, so they can run a fix to your file.
Cheers,
Doreen
