Thank you. I seem to have amended the contacts now. It is really a big issue with MYOB.
Cheers
Hi firstresponse,
Thank you for your post.
I understand that this error comes up when you update contact details after ensuring that all details are correct.
To help you resolve this, there is an option to choose either a company or an individual. What we could do is shift the contact to company/individual, try removing the specific contact details causing the character limit error, and revert it back to either the company or individual categorization. After that, attempt to re-enter the information for the contact and save it again.
If the issue persists, please feel free to let me know. I'm happy to help.
Cheers,
Princess
HI Princess,
Didnt' solve the issue.
Cant even change the email address.
Cheers
Hi @firstresponse,
Thank you for your response.
Please make sure to go to each category: individual and company, then remove specific contact details (first name and last name) before re-entering the information. I've also tried to reset your file on our back end, kindly try to update your contact information again. If you're still encountering the issue, please feel free to let me know so I can assist further.
Cheers,
Princess
