Forum Discussion

DanTopRung's avatar
DanTopRung
Contributing User
1 year ago

I can’t select an existing customer in a new invoice on the invoices app.

I can’t select an existing customer in a new invoice on the invoices app. Therefore I can’t write an invoice. Had to log onto webpage and do my invoicing on myob webpage on my phone. Hard. Then when ...
Shella_A's avatar
Shella_A
MYOB Moderator
1 year ago

Hi DanTopRung,

 

Thanks for trying the workaround suggested. If the issues still persist, I highly recommend reaching out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

 

 

Regards,

Shella

DanTopRung's avatar
DanTopRung
Contributing User
11 months ago

Still having exactly the same issue. Have to do invoices on computer then send them from phone. I can select customers on the webpage login but not on the app. Could someone please advise the solution to this. 

thanks

dan

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