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DanTopRung's avatar
DanTopRung
Contributing User
1 year ago

I can’t select an existing customer in a new invoice on the invoices app.

I can’t select an existing customer in a new invoice on the invoices app. Therefore I can’t write an invoice. Had to log onto webpage and do my invoicing on myob webpage on my phone. Hard. Then when ...
Shella_A's avatar
Shella_A
MYOB Moderator
1 year ago

Hi DanTopRung,

 

Thanks for trying the workaround suggested. If the issues still persist, I highly recommend reaching out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

 

 

Regards,

Shella

DanTopRung's avatar
DanTopRung
Contributing User
1 year ago

Still having exactly the same issue. Have to do invoices on computer then send them from phone. I can select customers on the webpage login but not on the app. Could someone please advise the solution to this. 

thanks

dan

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