Forum Discussion

Jonathon52's avatar
Jonathon52
Member
1 year ago

Myob Capture - Long Scans

We've recently started using Capture across our chain. We've found some receipts are coming through with an inch or so of extra space added to either end of the docket.   It also looks like thes...
Jonathon52's avatar
Jonathon52
Member
1 year ago

Thanks Princess. 

I have tried those steps, along with a few others and receiving the exact same results. I will raise a support ticket. 


Princess_R's avatar
Princess_R
MYOB Moderator
1 year ago

Hi Jonathon52,

 

Thanks for trying the suggested steps. We appreciate you raising a support ticket. I'm sure our technical support team will look into this issue further. Please don't hesitate to post again if you need help in the future.

 

Cheers,

Princess

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