Forum Discussion

ALCaccounts's avatar
ALCaccounts
Experienced User
2 years ago
Solved

Analyse Sales (item) Report showing negatives

Hi Team,   We have the same issue again. Are you able to assist by running the script again?   My account Right file is showing a negative sales and COGs for items on one invoice on the Analyse S...
  • Shella_A's avatar
    Shella_A
    2 years ago

    Hi ALCaccounts,

     

    Thanks for the update. We have fixed your file in the background again. May you please check if it's working now? However, if it doesn't change those negative figures in the report, kindly send us a screenshot of the report showing negative figures as references to investigate this further. For privacy and security, please note to hide any important information included on the screenshot before posting it here in the forum.

     

    I look forward to your response.

     

     

    Kind regards,

    Shella

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi ALCaccounts,

 

Thanks for your post.

 

We were able to execute a fix to your company file. Please let us know if you're still having issues or it's working now. 

 

Feel free to post again anytime you require further assistance. 
 
If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

 

Best regards,

Doreen

ALCaccounts's avatar
ALCaccounts
Experienced User
2 years ago

Hi Dorreen,

 

Thanks for your reply. 

 

No this has not fixed the issue. Can you please run the script agian or another script?

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    2 years ago

    Hi ALCaccounts,

     

    Thanks for the update. We will be fixing your file in the background again. Please make sure there's no one using the file while we're doing this. Let me know if you require any further assistance with this. I'm happy to assist you.

     

    Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this information. 

     

     

    Kind regards,

    Shella

    • ALCaccounts's avatar
      ALCaccounts
      Experienced User
      2 years ago

      Thanks We are all out of MYOB

       

      Please try to fix again as problem has not been fixed as yet. 

      • ALCaccounts's avatar
        ALCaccounts
        Experienced User
        2 years ago

        Have you had a chance to take anothe look?

         

        problem still exists.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

 

Related content