Forum Discussion
Hi ozeami,
I completely understand why you’d be frustrated, especially given how long this has been happening and the impact it’s having on your customers. To get this looked into properly, the best next step is to reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account. so they can review the issue in detail, check your setup, and investigate the backorder invoice behaviour in USD. If you haven’t already, please include sample invoices or screenshots showing the AUD values and decimal pricing, as that will help them assess it faster.
Regards,
Sai
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