Forum Discussion

GD-mt's avatar
GD-mt
Experienced User
18 days ago

Decimal Places

Hi,  Can we please have a script run over our company file. Decimal places are at 4 and we need them to be at 2 in order to maintain stock values.   File is stored: Online Serial last 4 digits ar...
GD-mt's avatar
GD-mt
Experienced User
16 days ago

Hi Sai, 

 

I have tried the virtual assistant with no success. I have also lodged a case through "MyAccount" with no response as yet. In the past when I have requested a script be run over the company file it has been done straight away. What is the approx. turnaround for a script to be run as we need this actioned asap?

 

Thanks 

Gemma

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    16 days ago

    Hi GD-mt,

     

    Please note that we no longer process scripts directly here as this platform is intended for forum-based support. However, our support team is dedicated to responding promptly and will assist you with your case at the earliest opportunity.

     

    Since you've already lodged a case through MyAccount, rest assured it's in the queue for review. If you require more immediate assistance, you can contact our support team directly via the link I provided earlier. You'll find their contact number under the 'Get help from our team' section for quicker support.

     

    Regards,

    Sai

    • GD-mt's avatar
      GD-mt
      Experienced User
      16 days ago

      Hi Sai, 

       

      Thank you for the update on how scripts are now run. I will wait for my case to be actioned then.

       

      Thanks

      Gemma

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