Forum Discussion

IdaS1's avatar
IdaS1
Trusted User
24 hours ago

Item Information Page Missing clickable arrows

Good afternoon   I used to be able to see the blue clickable arrows in the items information page which takes me directly to the items register, see snippet below, first snippet is from my desktop ...
Desktop
Earl_HD's avatar
Earl_HD
MYOB Moderator

Hi IdaS1 ,

Thanks for your detailed post with screenshots.

One reason this issue might occur is due to a change in user access. For me to investigate this for you, could you please provide the last four digits of your Serial Number and Company File ID? Thank you!

Looking forward to your response.

Regards,
Earl

IdaS1's avatar
IdaS1
Trusted User
6 hours ago

Hi Earl

 

Serial number last 4 digits 0197 & company file ID is 1. 

 

Thanks

Ida