Forum Discussion

ALCaccounts's avatar
ALCaccounts
Experienced User
24 hours ago

Negative sales and COGS in Analyse Sales Report

Hi Team,

 

We have the same issue again. Are you able to assist by running the script again?

 

My account Right file is showing a negative sales and COGs for items on one invoice on the Analyse Sales (Item) report. 

This happens regularly (once every 3-4 months).

Usually MYOB run a script on our file and it corrects it. 

Can some one help me with this?

 

Online File

Serial number ends with 3832

File 2

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    24 hours ago

    Hi ALCaccounts,

     

    I'm sorry to hear that you're experiencing this issue again. To better assist you with running a script, please reach out to our live chat agent through our virtual assistant MOCA or submit a support case via MyAccount.

     

    Regards,

    Sai

Related content