Forum Discussion

RG6's avatar
RG6
Member
3 years ago
Solved

System crashing when entering stock purchases

Entering stock purchase and  1 : System.NullReferenceException error comes up.   I have rebooted computer, shut down computer, and nothing seems to work     AccountRight Application Error Repor...
  • gavin12345's avatar
    gavin12345
    3 years ago

    Hi RG6 

     

    Likely cause is a missing setting or file corruption, so restarting etc won't resolve. It if happens on a specific Item, then check all settings for that item, for example that there are linked accounts for I Buy I Sell etc, there are tax codes linked, the tax codes have linked accounts etc.

     

    It is is happening for a specific customer/supplier, check all settings on their cards for anything missing.

     

    It if happening on all items, then likely cause is file corruption and you will need MYOB to look at the file and repair.

     

    NullReferenceException happens when MYOB needs a field or a link that doesn't exist, such as a tax code.

     

    Regards

    Gavin

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.