Forum Discussion

PIP2's avatar
PIP2
Experienced User
4 months ago

Two Factor Authenticator code is invalid

When trying to retrieve a two factor authenticator code, receiving an error code  invalid.    We cant seem to find what is wrong, would appreciate help please.
  • Isaiah_C's avatar
    Isaiah_C
    4 months ago

    Hi PIP2,

     

    This help article has detailed instructions on how to assist you with your issue, Getting help with two-factor authentication.

     

    If you need further help, you can reach out to our live chat agent through our virtual assistant MOCA or submit a support case via MyAccount.

     

    Regards,

    Sai

     

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
4 months ago

Hi PIP2,

 

This help article has detailed instructions on how to assist you with your issue, Getting help with two-factor authentication.

 

If you need further help, you can reach out to our live chat agent through our virtual assistant MOCA or submit a support case via MyAccount.

 

Regards,

Sai

 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.