Forum Discussion

PIP2's avatar
PIP2
Experienced User
4 months ago

Two Factor Authenticator code is invalid

When trying to retrieve a two factor authenticator code, receiving an error code  invalid.    We cant seem to find what is wrong, would appreciate help please.
  • Isaiah_C's avatar
    Isaiah_C
    4 months ago

    Hi PIP2,

     

    This help article has detailed instructions on how to assist you with your issue, Getting help with two-factor authentication.

     

    If you need further help, you can reach out to our live chat agent through our virtual assistant MOCA or submit a support case via MyAccount.

     

    Regards,

    Sai

     

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
4 months ago

Hi PIP2,

 

That's great to hear! I'm glad your issue is now resolved. If you need assistance in the future, feel free to post again.

 

Regards,

Sai

 

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