Forum Discussion

TaraClark's avatar
TaraClark
3 months ago

Unable to Add Inventory

Hi there, 

 

I've just converted from an old offline product to Account Right online, and I've had nothing but technical issues with it. 

 

I'm trying to add inventory. I have created 4 individual items - easy enough: 

 

Now I would like to add the opening inventory for each of these products. To do so, I select ADJUST INVENTORY:

 

Now, I enter the ITEM NUMBER (0001-0004), but the response is that no such item exists:

 

Has anyone else had this issue?

 

Thank you for your help,

 

Tara 

 

 

  • Mike_James's avatar
    Mike_James
    3 months ago

    Hi TaraClark , I think you have omitted to tick the "I inventory this item" for each item. The on-hand column would have zeroes in it if you did, not be blank.

  • Mike_James's avatar
    Mike_James
    Ultimate Cover User
    3 months ago

    Hi TaraClark , I think you have omitted to tick the "I inventory this item" for each item. The on-hand column would have zeroes in it if you did, not be blank.

  • gavin12345's avatar
    gavin12345
    Ultimate User
    3 months ago

    Hi TaraClark 

     

    Check your Preference setting - Setup > Preferences > System. Someone may have ticked Use Item Name instead of Item Number.

     

    Regards

    Gavin

    • TaraClark's avatar
      TaraClark
      3 months ago

      Hi gavin12345

       

      Thank you kindly for your help! Unfortunately I don't seem to have that checkbox in my system preferences:

      I also checked under SET UP > PREFERENCES > INVENTORY and couldn't find it there either...

       

      Tara 

      • gavin12345's avatar
        gavin12345
        Ultimate User
        3 months ago

        Hi TaraClark 

        Sorry - it is on the Windows tab rather than Security - so Setup > Preferences > Windows.

         

        Cause is more likely to be what was suggested by Mike_James - you can only set Inventory levels for Items you has set to 'I Inventory'. If you are using I Buy and I Sell only, MYOB does not monitor inventory levels. See the Item Profile tab for each item.

         

        Regards

        Gavin

         

         

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