Forum Discussion

Carlina100's avatar
Carlina100
Member
3 months ago

App issues?

Hi all, it seems I have app issues with MYOB and I’m trying to sort it out.  Firstly, my customers never load, if I’m using a reoccurring customer, I can’t use the app, it tells me “somethings gon...
Earl_HD's avatar
Earl_HD
MYOB Moderator
3 months ago

Hi Carlina100,

Thanks for sharing those details. Sometimes cached data can get corrupted and cause loading issues like this, so clearing your cache is a good first step and has fixed similar problems for other users. If you’re still seeing the error after that, please reach out to our team directly so we can take a closer look for you. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

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