MBRFY
3 months agoMember
MYOB Assist
Can we go back to Capture With Myob assist it is very frustrating trying to login because to use the authenticator app you have to come out of the myob assist to get it and then Myob makes you begin...
For the last few weeks MYOB Assist has been working and now it has gone back to unable to to login because to use the authenticator app you have to come out of the myob assist to get it and then Myob makes you begin again to sign in. So why has it gone back to the previous issue. Again so frustrating and such a waste of my time for an application that was simple and worked as needed previously under capture.
Hey MBRFY,
Looks like you had MYOB Assist humming for weeks, then it slipped back into the old login loop. Because it’s happening again on your side, the best next step is to reach out to our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account. They can go through some troubleshooting and see if they can figure out what is happening for you.
Cheers,
Doreen
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