Forum Discussion
Hi leibholdqpbc,
I can see why this feels like a step backwards. If the old capture setup was working smoothly for your team, having to switch things up can be a real pain. You're right that with the move to Assist, each person now needs their own login and MFA turned on, no shared accounts anymore. I know that's not as simple as the old "snap and send" workflow, especially when you've got a few staff out on the road grabbing receipts. The change is mainly around tightening up security and keeping data tied to the right user, but I get that it doesn't make things feel easier day-to-day. The good news is once everyone's set up, capture itself is still pretty quick. It's just that initial setup that's a bit of a hurdle.
Regards,
Sai
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