I'm having trouble with one employee; all others are fine. I have MOYB Business, too. When I go to payroll, there are no "payroll categories." It was working fine until July when it stopped appearing on the pay slip. I noticed the year-to-date is showing zero for this employee too.
Hi mslcons,
Since the payroll categories aren't appearing for this employee, it could be related to how their profile or payroll details are set up.
Let's start by checking the employee's card details to ensure that all necessary payroll categories are assigned correctly. Also, please confirm that the employee's status is active and there are no missing or altered payroll settings that could affect the year-to-date totals.
Regards,
Sai
If the problem happened in July it's probably because of the new payroll year.
It seems that MYOB doesn't show the Leave Balance on payslips if there has been no new transactions on that Leave balance in the current financial year
I have the same problem.
Staff with a Long Service Leave balance have lost it from their payslips despite
The only current solution that I can see is for me to create fake payslips creating and then reversing transactions.
These then have to be
When are MYOB going to fix this so that the program does what is says it does ?
The way it got fixed on mine, was when the employee took some annual leave. the leave entitlements started to reappear!
Yep, but that's not a fix, just the problem has been hidden til next July
My employees who have Long Service Leave can't see what they have in order to plan taking their Long Service
MYOB need to fix this properly.
They've ignored it or blustered it away every time it's been bought up on this forum for years and years
