hi we have just tried to lodge our PaYG and got this message "MYOB Tax Dashboard is requesting permission to access your MYOB Account" Auskey.read i believe auskey was deactivated years ago why would MYOB be wanting auskey to have access?
Hey soho-99
This error is related to 3rd party app developers using an old version of Internet Explorer that hasn't been supported since 2022. The developers of these apps will need to upgrade to a supported browser in order for services to be restored.
We have released a patch that should mitigate the issues with the "Allow Access" window. This may not fix any issues with redirecting the user to the app after authentication.
If developers require further assistance, please contact the API team using this form.
can you please respond to the reply i sent you?
it came up with Auskey.read for us saying we have to allow auskey access but auskey was decommissioned years ago and replaced thats why we are waiting for confirmation from MYOB
we did however sign up for the "flare" employee benefits over the weekend i am wondering if that has something to do with it? as this was a MYOB initiative to begin with
i have lodged my BAS manually online as to not miss deadlines - you should be able to that too i know its not ideal but will prevent late submission AmandaMYOB a response would be good clearly this is an issue for many a MYOB user
Hi All,
The message you're seeing from the MYOB Tax Dashboard is a standard request to grant permission for the dashboard to access certain areas of your MYOB account. This access is necessary for the Tax Dashboard to retrieve and use the relevant information it needs to process your PAYG lodgment accurately.
Allowing this ensures the Tax Dashboard functions correctly. Rest assured, MYOB's systems are designed to protect your data and comply with all relevant security and privacy regulations.
Regards,
Sai
Hey everyone!
Due to an update that was made to keep our software secure, some connecting applications would not load - this includes the online BAS lodgement page which caused the following message to display: "MYOB Tax Dashboard is requesting permission to access your MYOB Account". By clicking "allow access" you are allowing the ATO link to MYOB to re-establish. Accepting the prompt will allow users to access the online BAS lodgement screen.
Thanks AmandaMYOB just a shame this wasn't communicated prior to the issue or on the day the BAS was due to reduce the angst of wondering what security was being compromised by accepting - BAS day is stressful enough without worrying about security issues.
