Forum Discussion

Betabiz's avatar
Betabiz
Experienced Cover User
9 days ago

Unable to manually enter or import budget figures for next financial year

Hi - I have a client using AccountRight who has added some new GL codes and is trying to apply budget figure for Aug 2024 - Mar 2025.  When she enters the figures, saves then goes back into the budge...
Betabiz's avatar
Betabiz
Experienced Cover User
9 days ago

Hi - Clearing the cache did not help.  But good to know that this exists.

 

Can you please look into the Budget figure issue?  We are unable to enter budget figures.

 

See attachment

 

The MYOB screen shot shows no figures in the budget fields, but the budget analysis report shows the figures the system is holding.  We are trying to enter a budget from Aug 24 to March 25.  I have tried to replicate this issue in another MYOB file and can't so it must be a data issues as opposed to a software issue.

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    9 days ago

    Hi Betabiz

    Thank you for your response with the screenshots. To assist you further, could you please reply with the last four digits of your Serial Number?

    Looking forward to your to your response.

    Regards,
    Earl

    • Betabiz's avatar
      Betabiz
      Experienced Cover User
      9 days ago

      hi - 0556 - ID 1

    • Betabiz's avatar
      Betabiz
      Experienced Cover User
      6 days ago

      Hi - has any progress been made on this issue?

      Thanks

      Bianca

      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator
        6 days ago

        Hi Betabiz ,

        I couldn't locate the serial number you provided using your account on the Community Forum. I have granted you access to send me a private message so you can share the serial number privately. Thank you!

        Looking forward to your response.

        Regards,
        Earl