I've been using MYOB teams and app since it was introduced without too many issues but all of a sudden since week end 18th October my app isn't showing any new timesheets to approve. I've had to approve them on the desktop.
I've updated the app, deleted it and reloaded it, shut my phone off and on... don't know what else I can do
Suggestions please
Hi marmak,
That sounds inconvenient, especially after updating and reinstalling the app and restarting your phone.
For now, you can keep approving timesheets in the MYOB Team Admin Portal. On the Timesheets page, check that the payroll week, location, approving manager, and employee filters are set correctly. Using the MYOB Team admin portal
If the timesheets show in the portal but not in the app, contact our support team and let them know what you’ve already tried.
Regards,
Genreve
