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CarolineG's avatar
CarolineG
Trusted Cover User
2 months ago
Solved

AccountRight 2026.2 – Why can I no longer back up my company file to my computer?

Since updating to AccountRight 2026.2, I’ve noticed that I can no longer save my company file backups to my local computer. The software now seems to only allow backups to be stored in the cloud, which doesn’t suit our business requirements.

For compliance and internal policy reasons, we need to retain local backups exactly as we have always done prior to this upgrade.

Can anyone explain why this change was introduced, and how I can continue saving backups locally?
Is there a setting I need to adjust, or has the option been removed entirely in 2026.2?

Any guidance or workaround would be greatly appreciated — we rely on local backups as part of our standard file management and audit processes.

Thanks in advance!

  • Hi CarolineG​ 

    You can continue to backup locally by changing your Security Preferences.  Below is where to find out more about the new backup process.  Hope this helps you.

     

    https://www.myob.com/au/support/myob-business/product-account/about-backing-up-and-restoring-company-files?srsltid=AfmBOooeZRzALve5bON2dxsKEXmA06zautOS_t2UbJoe6jMwFHQsp41G&productview=Browser

3 Replies

  • JackyF's avatar
    JackyF
    Cover User
    2 months ago

    Thanks for asking about this Carline - I thought I was going crazy when my backup wouldn't process as it normally did.

  • CCI's avatar
    CCI
    Experienced User
    2 months ago

    Hi CarolineG​ 

    You can continue to backup locally by changing your Security Preferences.  Below is where to find out more about the new backup process.  Hope this helps you.

     

    https://www.myob.com/au/support/myob-business/product-account/about-backing-up-and-restoring-company-files?srsltid=AfmBOooeZRzALve5bON2dxsKEXmA06zautOS_t2UbJoe6jMwFHQsp41G&productview=Browser