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RebeccaE's avatar
RebeccaE
Member
11 hours ago

Automated Invoice Reminders not working

Hi All,

 

Has anyone else had issues with the Automated Invoice Reminders not working in MYOB AccountRight Plus?   

 No reminders nor overdue invoice emails have been sent out from our MYOB system for the past 4 months.  I have been asking MYOB Support to address this for the past 6 weeks and I am getting nowhere.  No-one follows up and the issue is not fixed.  

We are also seeing that some of our invoices are not reaching our customers as MYOB says they have been emailed but not viewed and these customers tell us that they aren't receiving the emails. 

Can anyone here offer any advice on how to fix this? 

 

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