How do I cancel a subscription which I never used and is still within the 14 day trial period?

Hi Nora2, 
 

If you’re still within the 14-day trial, you should be able to cancel it yourself in My Account.

Go to Manage Subscriptions, open the trial subscription, then choose Cancel trial/free period and follow the prompts to confirm.

If that option isn’t showing in My Account, you’ll need to contact support. You can use the steps on this page: https://www.myob.com/au/support/myob-business/product-account/myob-subscription-invoices-and-payment-details/cancelling-your-myob-subscription?productview=Browser

Regards,
Genreve