Ncol
22 hours agoContributing Cover User
Invoice payment won't match to invoice due to MYOB fee
Hi, I have a couple of invoice payments in my bank transaction feed that I can't match to their respective invoices because of the myob fee subtracted. MYOB has already recorded a payment against the invoice for the full amount which I can't remove. Customers had previously been paying the MYOB fee so this has not been an issue before. I thought I had removed the option for online payments but a couple slipped through on older invoices.
If anyone could advise me on how to match the payments, it would be much appreciated. Thanks