MYOB Backups

Hi Penny_Phillips​ 

I am going to be the Devil's Advocate here Penny - your arguments are not logical in support of retaining local backup - read my last post as to 'why' - 6 months is simply an expediency decision of allowing you 6 mo of backup then pushing the oldest out - backup software do exactly that - 'delete the oldest if running out of space' - the 6 months is a storage space figure as datacentre space is costly - it isn't a 'how much data is backed up' parameter - as mentioned - MYOB data doesn't purge as it did in the old Classic Premier - all data is retained and it doesn't even roll a year forward as per classic - the bottom line is - if you started your file in 2017 on the new AR Premier then all data required for auditing is available.

I have a large construction company that requires data to be opened to 2006 - so we have offline Premier Classic 2006, 2007, 2008 etc to 2016/17 then they upgraded - their backup online today contains all data back to 2017 without opening any backups !!!! - this was tested - their Reconciliation payables/receivables with or without tax were wildly out of balance - the fault was an entry in 2016/17 - which we found - reversed and dated in that year - and everything balanced!.

My point is the argument of 6 months only is a storage expediency by MYOB - not a data available parameter.

Let us cover living in the back of beyond - yep agree - internet can be flakey, intermittent and slow - but why would a local backup downloaded on a slow internet connection fix that problem - better to have an autobackup online taking care of that - do I know - sure do - we deal with remote, out of the way medical practices - and the one thing that we found was running local server, storage, backups was a recipe for disaster and data loss - and the wonderful invention of putting everything on a Remote Desktop server secured firmly in a datacentre was the complete answer.

And the only requirement needed to carry on business was to access that remote server through a thin narrow bandwidth flakey internet connection which doesn't need the bandwidth of a full blown MYOB online data connection.

But Starlink has resolved much of these problems if Telstra/Vodaphone/Optus haven't.

And we have recently dipped our feet into the agriculture, outback farming environment and the above argument totally applies.

We run an MYOB client Server 2022 Remote Desktop for our clients - it works beautifully taking care of all the problems you suggest - except one client who is not really remote - he thinks he is - he is just in a poorly covered telstra area rural Canberra - and complains heavily that things don't work - he can't get the internet - can't get on the server, can't get emails yet no one else on the server suffers that - we say please bring in your mobile and laptop for us to assess - he finally did after 6 mo - his mobile was so old and had never been updated so emails stopped due TLS changes and his laptop was Win 7 and never been updated etc.

The problems were technology and security requirements rolled out by Microsoft, MYOB had simply made his devices - ancient ......... 

I close now after another push - technology, security, updating, drives software functionality - and predicates what the clients wants or wishes.

The Doc