MYOB Backups

Hi pam4​ 

Those are the questions we are all asking, and MYOB have been caught unprepared for the back lash - albeit MYOB were caught with a technology that had an end - of - life stamp on it - and this sort of notification from Microsoft or Big Blue or similar is often years in advance - so then the end-of-life for someone using that technology is now stamped on a date in the future.

You plan for it and build it into your packages - which MYOB would have begun doing years ago ...... so this is not a sudden decision.

What seems to be missing is the discussion with the army of users who have stuck with MYOB through thick and thin, as to the likely effect of the removal of this feature - this has not happened!

However, if the spin doctors in MYOB decide to spin this up as 'well they really don't need this feature because 'we think' software development has progressed sufficiently to make this feature defunct - i.e. we think you don't need it - no need to consult!

The problem with that decision ( maybe it was a confidential in-house business decision to not tell people  for whatever reason - I don't know) but it would seem from the cries of foul from the army of dedicated users that the decision to remove it was not so simple - that it was really needed and cannot be done without - which it just cannot be.... as MYOB are slowly finding out.

Notwithstanding, that no matter what MYOB needed to do the software supporting offline storage and opening offline files research for this event should have told MYOB that its removal was going to cause a storm of protests - and spinning up a set of utilities, tools etc would have been a better thing to do than to just push out the change as 'well you really don't need it'. 

Perhaps I am wrong - perhaps they did the research but as a user of MYOB since 1996 and a very long member of the forum and a developer and consultant I cannot say that any attempt at research came my way.

This battle has only just begun ... watch this space.

The Doc