Melh1
1 month agoMember
Offline Files
Hi All, Been on hold for over an hour as a priority support customer so thought I'd try my luck here... We currently have 25 offline files (including 2 online files) that we only use as basic led...
I'm waiting on hold also with the same problem. How can they do this just on end of financial year! Our offline data files are just simple files for property/super etc so don't want to pay a monthly subscription. We already do that for our business files.
Yeah exactly, if we paid monthly subscription across all our offline files it would equate to over $40K per year which is crazy and unjustifiable. The sales team couldn't offer any solutions other than suggesting to look at competitors to see if they have a feasible solution. After a bit of push back, I did manage to get an ok deal but I'm still keeping my options open, we definitely don't need all of our files to be online as they have minimal transactions and no payroll/bank feeds.
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