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Melh1's avatar
Melh1
Member
1 month ago

Offline Files

Hi All,

 

Been on hold for over an hour as a priority support customer so thought I'd try my luck here... We currently have 25 offline files (including 2 online files) that we only use as basic ledger files with monthly invoicing to clients. There is no payroll for these 23 files so want to know what the options if we need to move them online re: 17 Jun deadline. We don't want to pay $165/month for 23 files, that seems excessive but we can't get ahold of the sales team to ask our options. We are also needing to purchase another offline file but again, can't justify the $165/month for a very basic/simple company file. 

 

Does anyone have a direct email to the sales team? Or know what our options could be?

 

Thanks,

Mel

13 Replies

  • I'm waiting on hold also with the same problem.  How can they do this just on end of financial year! Our offline data files are just simple files for property/super etc so don't want to pay a monthly subscription.  We already do that for our business files.

  • Julie_B's avatar
    Julie_B
    Trusted User
    1 month ago

    Thanks Liz - fingers crossed this works.  I have a spare laptop - have set everything up on there as well, lots of backups... the two companies I work with the cost of subs just isn't worth it for the 10-odd transactions per month, and I paid for a perpetual 5-license agreement some 20-odd years ago.  Never asked for upgrades, it was only because I also work on-line for many clients I kept having to upgrade the software for my desktop files.  Thank you to ALL who have helped us with this.

  • Hi Melh1​ 

    If you need online and offline versions, you can use the option from the old post from Gavin12345 which shows how to turn off auto updates for PC versions - just substitute the version shown with your version - all versions up to 2026.4 will be able to be offline. Once you have created a shortcut for the offline version/s, you can leave your online shortcut to continue with your current online file.

     

     Unfortunately MYOB are not going to change their policy just because users want them to. Now just as there are ways to stop Windows 10 automatic updates, there are also ways to stop MYOB automatic updates, or at least work around them.

    I keep using AR2020.1 even though MYOB has updated itself to AR2021.4

    Take a look where MYOB installs itself - in a folder called AccountRight in a path like this:

    C:\Users\<your username>\AppData\Local\Programs\MYOB\AccountRight

    Inside that folder is another folder called app-2021.300.244119 or similar - this contains the files that run MYOB - AR2021.3. 

    Copy this folder app-2021.300.244119 and paste under C:\Users\<your username>\AppData\Local\Programs\MYOB\ and rename it to AccountRight 2021.3

    Delete your desktop shortcut and create a new shortcut to HuxleyApplication.exe inside the new folder.

    From this point your shortcut will run AR2021.3 even though MYOB Updates to AR2021.4 or .5 etc

    When you are ready to upgrade, repeat the above and create a folder for AccountRight 2021.4 etc and change the shortcut to the next version.

     

    There is another option from a post by Random_nuggets that is good if you only use one version and want to stop the upgrades.

     

     A simpler, more surgical method is as follows:

    1. a) Open the folder in which MYOB is installed. Typically this will be in:

    C:\Users\<your username>\AppData\Local\Programs\MYOB\AccountRight

    1. b) Inside that folder you will find a program file named Update.exe. Simply rename this program file to, say, "Update-disabled.exe". Voila! No more updates!. When AccountRight is next started, it will fail to find its auto-update program, and then carry on running the software as is.

     I have successfully tested this approach since the AR 2026.3 release (PC edition).

     

    Cheers

    Liz